Kenneth Fong档案 — 中国 | 领英
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Vice President, Property Services
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Vice President, Property Services（Solaire Resort and Casino）
Vice President, Technical Services（Macau Legend Development Ltd.）, Director Engineering Ops, Asia Pacific（Hilton Worldwide）, Regional Director Technical Service - Middle East（Dusit Hotels & Resorts）, Director of Projects, Procurement and Facilities Management（Hero Group (part of Dairy Farm)）, Group Director of Engineering（Mulia International）, Engineering Ops Consultant（Hilton Worldwide）, Director of Engineering, Asia Pacific（IHG）, Director of Engineering（Grand Hyatt Singapore）, Regional Manager - Asia Pacific（Westinghouse Brakes & Signals and Westcode Incorporated）, Project Manager（Paterson Simons Pte Ltd）, Industrial Engineer（Texas Instruments）
VP of Global Marketing & Channel Development, Residential & Small Commercial at SunEdison
会员信息统计
美国 旧金山湾区
可再生品和环境
VP of Global Marketing & Channel Development, RSC（SunEdison）
General Manager, Residential & Light Commercial Americas（SunPower Corporation）
University of California, Los Angeles, California Polytechnic, San Luis Obispo
Over 20 years of general management, marketing, sales and business development experience at public, billion dollar companies and venture backed start ups.
Specialties: P&L management, go to market strategy, channel development, product marketing, sales, business development, leasing and solar
Executive Director of Asian American Initiative @ Fuller Theological Seminary and Assistant Prof of AA Church Studies
会员信息统计
美国 大洛杉矶地区
Assistant Professor of Asian American Church Studies（Fuller Theological Seminary）, Executive Director（Asian American Initiative @ Fuller Theological Seminary）, Senior Pastor（Evergreen Baptist Church of Los Angeles）, senior pastor（Evergreen Baptist Church of LA）
Consulting Associate（The Genysys Group）, TRUSTEE（IVCF）
Fuller Theological Seminary, Fuller Theological Seminary, University of California, Berkeley
I am a leading thinker and innovator in the areas of Asian American ministries and leading existing AA churches and many other kinds of churches to forge compelling visions of the future that both energize their members and clarify their decisions.
Supply Chain
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马来西亚 吉隆坡
物流和供应链管理
Wichita State University, Wichita State University, Ngee Ann Polytechnic
Results oriented senior Supply & Demand Executive with global experience and accomplished track records in Supply & Demand Planning, Outsourcing, Procurement, Warehousing & Inventory Control, International Logistics, Order Fulfilment & Distribution.
Android Mobile, BI, Software Development, Automation, Agile, Java, LEMP, Video Game, Stanford Certified Project Manager
会员信息统计
美国 旧金山湾区
计算机软件
Sr. Software Engineer（AVG Technologies / LocationLabs Inc.）
Senior Software Engineer II, Agile Management（Good Technology (Motorola Mobility)）, Senior Member of Technical Staff（Oracle USA Inc.）, Automation Developer（Oracle PeopleSoft）, I.T. Support（Quanta Computer Inc.）, Software Engineer - Co-founder（Beyondthegame）, Software Programmer（Garage Game Development）, OTHER PROJECTS（various sites）
Stanford University, Zamar Media Education, Oracle University, Gameversity, , California State University-East Bay, University of Auckland
A Software Engineer with an extensive background on software system design and development including mobile, graphics, web, and server technologies.
Serial Entrepreneur in ICT and Adjunct Professor
会员信息统计
信息技术和服务
Dr. Fong has extensive management experience as a business practitioner as well as an academician. As a business practitioner, he is a serial entrepreneur and is the co-founder of several technology companies. These companies had been successfully merged with a GEM board technology company and finally listed on the main board of the Hong Kong Stock Exchange. As an academician, he is the Adjunct Professor at a local university. In addition he has delivered a large number of lectures on digital marketing, e-commerce, technology innovation and retail management to audiences comprising university students and business executives.
Dr. Fong graduated with a BSocSc in Management and Economics from the University of Hong Kong. He further obtained a MBA in Strategic Marketing from the University of Hull, a MSc in Information Management from the National University of Ireland, Dublin and a DBA from the University of South Australia. He is also a Chartered Marketer and Chartered Information Technology Professional.
Business/Finance Planning at Synaptics
会员信息统计
美国 旧金山湾区
Financial Planning（Synaptics）
client（Holt International Adoption Agency）, Staff Analyst, Business Operations（NEC Electronics）, Staff（AACF Stanford）, EBF partner（JEMS）, Member of the Technical Staff（Space Applications Corp）, Marketing Specialist（Dean Witter Reynolds）, Technical Writer（General Electric）
Aperture Academy, San Jose State University, San Jose State University, Lowell High School
Managed Reporting (Design and Delivery).
Rapid Prototype and Application Development.
Reducing/Eliminating Complexity.
Ad-hoc Analysis. Synaptics is hiring: feel free to ask me about these positions in Santa Clara, Taiwan, Hong Kong, China, Japan, Korea and Europe.
My professional summary:
Application Developer, Database Administrator, Systems Integrator, Business Analyst, and Project Manager in a wide variety of business applications. Particularly interested in projects related to Business Intelligence and front-end applications that access relational databases such as Oracle or SQL Server.
Healthcare Quality, Process Improvement & Analytics
会员信息统计
美国 旧金山湾区
Principal（Essentia Consulting）
Manager, Clinical Improvement Programs（San Francisco Health Plan）, Senior Data & Evaluation Consultant, Workplace Safety（Kaiser Permanente）, Senior Managerial Consultant, Business Consulting & Support（Kaiser Permanente）, Manager, Healthcare Risk Management Information（Kaiser Permanente）, Senior Project Manager - Regional Compliance（Kaiser Permanente）, Manager, Database Marketing, Customer & Competitive Analysis（Charles Schwab）, Product Manager / Director, Product Management（Lifespire）, Manager, Outcomes Assessment / Product Manager（Caresoft）, Manager, Clinical Information（Blue Shield of California）, Research Associate（UCLA Center for Health Policy Research）
UCLA School of Public Health, University of California, Santa Cruz
I am a personable, passionate and innovative Management Consulting professional who loves to bring insights to organizations to inspire change and measure efficacy.
I can bring to your organization:
• Business Analytics, Project Management, Product Management
• Increased capacity to make data-driven decisions.
• Ability to evaluate efficacy of projects, programs, and interventions, leading to cost savings, boosting productivity, efficient resource management, and increased customer satisfaction.
My experience extends to hospital, health insurance, internet startup, research, and financial services organizations.
Specialties:
Program Evaluation, Performance Measurement and Reporting, Data Analysis, Survey Research, Observational Research, Project Management, SCRUM / Agile Methodology, Risk Management, Patient Safety, Workplace Safety, Data Management, Continuous Quality Improvement, 6 Sigma Methodology, Operational Management Analysis, Evidence-Based Medicine.
Acoustic Consultant at Arup
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澳大利亚 墨尔本地区
Acoustic Consultant presso Arup
Co-operative Engineer presso Ford Motor Company
Monash University
I have spent the majority of my professional career designing solutions to engineering problems in the field of acoustics. I have managed to amass vast experience in the areas of architectural and venue acoustics, industrial noise control, noise from transportation infrastructure as well as sound system design.
I believe that the best engineered solutions make use of resources efficiently, are practical in their implementation, function flawlessly for the end user and are often formulated by strong collaboration of stakeholders. In short, I love designs that are well thought out, efficient, multi-faceted and buildable!
I am also a Chartered Professional Engineer (CPEng) in the field of Acoustics. I am also a professional member of the Australian Acoustics Society.
My interests outside work include soccer, audio engineering for church, and spending time with my wife and son.
会员信息统计
美国 旧金山湾区
Regional Sales Manager (North) at BDS Marketing for Motorola (a Lenovo company)
会员信息统计
美国 大芝加哥地区
Field Operations Manager-Northwest（BDS Marketing）
Market Development Manager（BDS Marketing）
Northern Illinois University
The Triple C's of a Great Leader
Confidence
Those are three traits of a successful leader.
Great leaders have to instill confidence in other, how can they do that without being confident in themselves?
Clarity will help a great leader set a foundation for themselves. How would someone know what goals to set, how to accomplish those goals without having clarity as to who they are and what's important to them?
Care-Do not care just for the business but for the people. How would someone inspire the people around them to above and beyond the call of duty?
I think about each &C& as equal sides of a triangle, in order to succeed in leading a world class team, all sides of the triangle will need to be equal.
I get my confidence from my past accomplishments and experiences, being part of one of Motorola's successful launches in Droid, Droid X, and X2 is a great accomplishment and being part of that team was an experience in itself. In 2007, Sony launched their first marketing campaigns with the &HD Test Drive& that marketing campaign was another milestone for Sony and the marketing won a Stevie Award for that.
I have clarity because of the accomplishments and experiences I've had. Those experiences help me become the leader I am today. I have a clear understanding of my strengths and areas to improve because of those experiences.
There are many ways to show the people around you that you care for them and not just the business. You show them through words and actions, professional development is a way to show that you care. Professional development is about refining skills that will help the people succeed in other positions along with the one they are currently in. There were several people that were promoted from within my team and I would say that I had impacted them all in a positive direction.
I strongly believe that it is much more important to be a great leader versus being a manager and I have provided support to my belief above.
MBA Graduate (2014) - Schulich School of Business
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加拿大 多伦多地区
Owner, Portrait Photographer（North of Seven Photography）
Management Consultant (MBA Strategy Consulting Project)（Aptus Treatment Centres）, Sustainability Intern（Silverhill Institute of Environmental Research and Conservation）, Project Coordinator（TC Transcontinental）, Packaging Production Coordinator（Southern Graphic Systems）
York University - Schulich School of Business, Ryerson University
A creative MBA Graduate with 7+ years of project planning and imple drives success through holistic planning, stakeholder management, and innovative solutions. Maintains a sense of intrapreneurship, and identifies opportunities to develop strategic or operational improvements. Strong focus on corporate strategy, sustainability, process improvement, and project management.
exhibitions is our business!
会员信息统计
Selangor, Malaysia
Sales Director（Messe Worldwide Sdn Bhd）
Trainee（Messe Frankfurt (HK) Ltd）
Liverpool John Moores University
how to make your trade fair experience more interesting and more successful
Business Development Manager at Driven Communications Sdn Bhd
会员信息统计
Selangor, Malaysia
信息技术和服务
Business Development Manager（Driven Communications Sdn Bhd）
Consultant（TribeHired）, Community Coordinator（Elevyn Sdn Bhd）, Chief Web Architect/Projects Director（EzyPzy Sdn Bhd）, Web Architect/Partner（Valence Consultancy）, Interactive Producer（Motionworks Sdn Bhd）, Operations Manager（Motionworks Sdn Bhd）, Operations Manager（EzyPzy）, Project Manager（Hulk Solutions Sdn Bhd）
Kolej Universiti HELP, Royal Military College Malaysia
LE Information Technology Professional
会员信息统计
美国 旧金山湾区
Technology for Public Safety
Incoming Risk Advisory Intern at EY | Co-Founder of International Student Association
会员信息统计
美国 大纽约地区
信息技术和服务
Co-Founder & VP of Professional Relation（International Student Association (ISA)）, Computer Literacy Tutor（Binghamton University）, Vice President of External Affairs（Future Business Leaders of America-Phi Beta Lambda (FBLA-PBL)）, E-Marketing & Database Management Intern（Financialcorps）
Marketing Research Intern（Virginia Marx Children’s Center）, President of Alpha Iota Omicron Chapter（Phi Theta Kappa）, SAT Mathematics Tutor（Latino U College Access）, Peer Mathematics Tutor（Westchester Community College）, Mentee（PepsiCo）, Advertisment Designer（Valiant International Creative Inc.）
Binghamton University - School of Management, University of Cambridge, Westchester Community College
Two years ago, I came to New York from Hong Kong to learn and grow. I worked at a start-up and small companies in NY on various marketing and database projects to gain some hands-on experiences. In this coming summer, I will be interning as a IT risk consultant at EY.
In my holidays, I like to travel to learn about new cultures and make new friends around the globe. In addition to NYC, Melbourne and London are both my favorite places that I have been to. As a young professional, I would like to connect with professionals from all different industries in any part of the world. Please feel free to reach out to me at kingnam..
Digital marketer in Chicago specializing in SEO, CRO, and Content Marketing
会员信息统计
美国 大芝加哥地区
市场营销与广告
Account Manager - SEO, CRO, Content Marketing（Performics）
Project Manager - SEO, CRO, Web Design（Perfect Search Media）, Clinical Field Operations Administrative Assistant（Abbott）, Project Manager, Global Marketing（Abbott）, Marketing Intern（LimeGreen, LLC）
The Chinese University of Hong Kong, The School of the Art Institute of Chicago, University of Illinois at Urbana-Champaign - College of Business
Medical Director at Singapore Aeromedical Centre and Aviation & Aerospace Consultant
会员信息统计
Medical Director（Singapore Aeromedical Centre）
SMO Health Care / Commander MMI（SAF HQMC）, Division Manager (Human Sciences)（DSTA）, Head Aeromedical Centre（HQRSAF）
National University of Singapore, USAFSAM, Wright State University, University of London
Westin Singapore
会员信息统计
Executive Sous Chef（Westin Singapore）, Chef De Cuisine（Conrad Centennial）
snr sous chef（Conrad Centennial）, Assistant Sous Chef（Conrad Centennial）, Chef De Partie（Grand Hyatt Singapore）, Demi – Chef de Partie（Omni Marco Polo Hotel）, Cook 1（Omni Marco Polo Hotel）, Commis Cook（Omni Marco Polo Hotel）
Senior Associate at Cohn & Wolfe XPR
会员信息统计
Selangor, Malaysia
Senior Associate（Cohn & Wolfe XPR）, Associate（XPR Pte Ltd）, Corporate Development Consultant（TeamBuilders International, Inc）, Store Assistant（Sprint Magazines Sunway）
Sunway University College, SMK Seafield, SMK USJ 13
Firmware Developer at Avigilon
会员信息统计
加拿大 温哥华地区
Firmware Developer（Avigilon）
Software Engineer（Ericsson）, R&D Engineer（Agilent Technologies）, Test Engineer (Internship)（Nokia）, Automatic Test Equipment Engineer (Internship)（VTech Technologies Canada Ltd.）, Junior Engineer (Internship)（Neil Squire Society）, Junior Electrical Engineer (Internship)（TRIUMF）
Simon Fraser University
C/C++, Internet protocols A systems engineer from SFU who has since focused on software. Now an experienced, holistic programmer in C/C++, who has been involved in many activities from QA, technical support to management.
Equity Option Market Maker
会员信息统计
美国 旧金山湾区
San Francisco State University
Regional Head of Front Office Technology at HSBC Asset Management
会员信息统计
Regional Head of Front Office Technology（HSBC Global Asset Management）
The University of Hong Kong, University of Victoria
at Computer Sciences Corporation
会员信息统计
计算机软件
Manager of Contracts（CSC - Computer Sciences Corporation）, Corporate Contracts Manager（Lexmark International (Singapore) Pte Ltd）
Contracts Manager（Dell）, Senior Customer Contract Executive（Teleplan Technology Solutions）
University of Northumbria at Newcastle, Perkim Goon Institute
Senior Software Developer at Bloomberg LP
会员信息统计
美国 大纽约地区
信息技术和服务
Senior Financial Software Developer（Bloomberg LP）
Vice President（Foreign Exchange Algo & Quant Strats, Goldman Sachs）, Vice President（Foreign Exchange Trading & Sales Technology, Goldman Sachs）, Senior Analyst Developer（Foreign Exchange Trading & Sales Technology, Goldman Sachs）, Senior Lecturer（Southern Illinois University Carbondale）, Lecturer（Southern Illinois University Carbondale）
University of Waterloo, Harvard University
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使用本站须接受使用条款约束，不得将本站用于商业用途。继续使用，即表示您同意遵守这些条款。Soo Chin Hock | LinkedIn
, Recommendations5 people have recommended Soo297connectionsJoin LinkedIn & access Soo’s full profileJoin LinkedIn and access Soo’s full profile. It’s free!As a LinkedIn member, you'll join 300 million other professionals who are sharing connections, ideas, and opportunities.See who you know in commonGet introducedContact Soo directly297connectionsHewlett-PackardService Improvement Lead / Compliance Lead for Unix/Linux CapabilitiesStarting June 2014
BackgroundMBA graduate (2014) from Business School of Nottingham University majoring in Strategy Management and Corporate Social Responsibility. A dedicated professional with 6+ years combined proven experience in a service outsourcing environment and in biometrics industry (AFIS) with PDRM (police), JIM (immigration) and JPN (civil). Specializes in ITSM, service improvement initiatives, Lean IT and IT Audits include ISO20000, ISO27001 and ISO9001. I am currently seeking to contribute my experience, skills and expertise in the new organization.
Specialties:
ISO, ISO27001, ISO9001, Incident Management, Problem Management, Change Management, Configuration Management, Information Security Management, Release Management, ITIL. I also have three years experience in the sales role in insurance industry.
Technical Background:
AIX, HP-UX, Solaris, Linux, AS400, IDM FileNET, Websphere MQ, IBM RS/6000 platform, IBM System p5 platform, IBM optical storage (jukebox), HPSA (HP Server Automation), DDMi, ACF (Automation & Configuration Framework), Automated Fingerprint Identification System (AFIS),
Biometrics.
Best Innovative Idea from HP Malaysia Global Delivery Center on Innovation Day 2014
All Stars Recipients for December 2013Experience• Managing a team of Problem Leads, Change Leads, Configurations Leads and Capacity Leads in a new service delivery environment with primary objective to identify and eliminate waste to improve productivity and cost efficiency involving 11 accounts (Delphi, AHOLD, Universal Music Group, Vale, Sunrise, Roll Royce, Super Partners, etc).
• Actively provide recommendations and cost effective solution to improve the service processes based on ITIL best practices to delivery managers and tower lead.
• Ensure Service Level Agreements (SLAs) and Operational Level Agreements are fulfilled in daily operations and driving service improvement plan.
• Proactively analyze incident trends and reduce volume of incidents reported via Service Desk, triggers by OpenView Operation (OVO) and tickets raised by clients.
• Responsible for identifying recurring incidents and register them into Problem Management records.
• Establishes, implements and maintains ITSM Framework within the cluster in accordance to ISO standards.
• Prepare and validating tower policy documents/handbooks, procedures as coordinating approval and review workflows when required.
• Coordinate the communication to internal and external auditors when required.
• Establish and ensure the Tower comply with Business Continuity as per center’s requirement.
• Identify, assess and record risks from infrastructure and technological assets and tangible variables and coordinate resources to minimize, monitor and control/mitigate the undesired impact.
• Provide ITIL / problem solving / audit training when required to team leads when required to enhance their knowledge on ITIL, PDCA, ISO9001 and ISO20000. Managing a lean cluster consists of 5 accounts (approx. 30 headcounts in total and 2014 -21 headcounts) with primary objective of managing the lifecycle of all incidents, with primary objective of restoring the IT service to business users as quickly and efficiently possible.
 Proactively analyze incident trends and reduce volume of incidents reported via Service Desk, triggers by OpenView Operation (OVO) and tickets raised by clients.
 Responsible for identifying recurring incidents and register them into Problem Management records.
 Accountable for the Reporting Service and the delivery of accurate and timely reporting of service management and operational performance data to stakeholders within the BSS ITO Malaysia Center.
 Identify trends and opportunities for Operational Performance improvement.
 Support Service Delivery Excellence (SDEX) team in optimizing the processes to deliver quality outcomes that lead to high levels of customer satisfaction.
 Support Delivery Manager in the definition and delivery of the strategy and long terms plan for the team.
 Continually enhance quality, productivity and culture of the service, ensuring that the operational documentation are created and reviewed on regular basis.
 Prepare and deliver trending statistic on monthly basis to Delivery Manager and Account Delivery Executive for analysis which can lead to further improvement.
 Provide recommendations and improved the service processes based on ITIL best practices.
 Be accountable for ensuring data integrity and quality in the Configuration Management system, working with teams across HPES organization to ensure that the data is accurate, complete and comprehensive.
 Establishes, implements and maintains ITSM Framework within the cluster in accordance to global standards (ISO9001, ISO20000 and ISO27001) Actively conduct ISO20000 internal audit on different accounts supported by BSS ITO HP Malaysia Center.
 Prepared detailed audit findings and guide auditees to resolve the audit findings/gaps.
 Tracked findings in CQATS and ensure findings are closed by Record Officer or assigned resolver. Lead a team managing and coordinating all major or minor change activity.
 Ensure that implementer check in at the start and end of their change and provide good progress updates.
 Manage any conflict that may occur as a result of dependent changes overrunning their agreed implementation window.
 Attend TAB and CAB for EMEA, AMS and APJ regions for change activity discussion and approve/accept change requests for implementation.
 Provide authorization, if appropriate, for any exception to the approved change activity within the Change Record and escalating to the regional Change Manager if required.
 Manage the quality of communications to stakeholders ensuring that any changes to the schedule are communicated concisely and timely.
 Collaborate with other Service Management teams to ensure that events, alerts and changes are defined and understood to enable faster response to incidents that may occur.
 Ensure that the change management process is followed and that change records are updated to accurately reflect actions taken as the success or failure of the change.
 Work as part of the change Management team to ensure that the team achieves the defined KPIs. Responsible for 24x7 on-call field technical support for IBM RS6000 (43P Model 140, 44P Model 170, 270, F50), pSeries and Blade servers for the following Automated Fingerprints Identification System (AFIS) in Royal Police of Malaysia (), National Registration Department () and Immigration Department of Malaysia ()
 Monitor, analyze, and clear all service-affecting faults reported by the Heitech Padu / Yasmin Technologies engineers and provide updates to Customer Care Hotline in Eragny, France.
 Perform weekly and monthly preventive maintenance for system and machines such as IBM 3995 Optical Library and different IBM RS6000 and pSeries models.
 Analyze and improve system availability by implement different tools and countermeasures.
 Perform hardware troubleshooting for IBM servers (no longer covered by IBM’s warranty)
 Provide intervention reports to Regional Support Manager and Project Manager on any incident issues.Volunteer Experience & CausesMentorJunior AchievementMentored Team Cyan of SMK Seafield who proposed a solution to battle mosquito-based diseases by coming up with the idea of a mosquito-repellent wristband. The bands contain natural ingredients commonly found in Malaysia.
The Malaysian team won the Runner-Up prize for the Social Innovation Relay 2013, a global competition organized in collaboration with HP that challenges secondary school students to develop an innovative business concept that addresses a social need. Junior Achievement is the world’s largest organization dedicated to inspiring and preparing young people to succeed in a global economy.
JudgeFedEx Express / Junior AchievementThe ITC is a competition on Market Entry Strategy. To prepare for the Market Entry Strategy, students are required to research and synthesize detailed information related to a product or service to a specific country in order to gain a greater understanding of international trade. The exercise stresses the elements of teamwork, competition, marketing, promotion and innovation, and it requires the students to develop a clearly written international marketing plan for a specific country that includes:
o Product development
o A solid understanding of international trade and marketing
o Detailed research on a country
o Analysis of physical boundaries and challenges
o Defined target market
o Defined market competition
o Analysis of transportation systems for distribution
o Establish timeframe for implementation
o Establish short term and long term goalsVolunteerHP Malaysia's Stop Hunger Now Meal Packaging - Part of the volunteers team to help pack food for 1.5 hours. Results was about 65K packets which were prepared for the first shift. VolunteerFlood Relief Donation Drive by PM Community (HP)
Focusing on restoring the needs of the primary school children’s. Below ar
• School Bags
• School Shoes
• School Uniforms
Volunteer to purchase the above items with the provided funds.
Causes Soo cares about:Animal WelfareChildrenEducationEnvironmentDisaster and Humanitarian ReliefPoverty AlleviationSocial ServicesCoursesIndependent Coursework2012 - EMPACT – EMERGENCY First AID and Adult CPR 2013 - ERT (Emergency Respond Team) 2014 - First AID 2.0 2014 - Automated External Defibrillator (AED) Course Hewlett-Packard 2015 - MyTRIZ Level 1 Practitioner Workshop 2015 - ITIL Intermediate - OSA 2015 - ITIL Intermediate - PPO 2015 - Lean Six Sigma Green Belt HP Enterprise Services 2013 - ITIL Intermediate - RCV 2012 - ITIL Foundation v3 2011 Honors & AwardsBest Innovative Idea on Innovation Day 2014HP Malaysia Global Delivery CenterIdea : Setting up Test Environment/Simulator for p1 Situation to Train Our IT engineers
Description :
P1 Incidents is no longer a norm in this center. A simulator involving actual servers with actual incidents (happened in the past) can be staged to train engineers when facing a p1 incidents. Such simulations can involved different towers and including SMT as well. Metrics can be involved to measure the efficiency of time involved and whether the engineers followed the process or not. This can help to improve the service delivery.
When the environment is setup properly, the coordinators for such assessments must not use this setup as a shooting range but to help the engineers to build their confidence and work together as a team.
From here, the engineers can learn valuable experience on how to handle such situation in more calmly manner and followed the standard process. All Stars Recipients nominated for December 2013HP Enterprise ServicesAwarded for demonstration of exceptional leadership excellence, innovation or service excellenceCertificate of ApprechiationHP Malaysia Global Delivery CenterIn recognition of your valuable contribution in LEAN project GOC UNIX/Linux and recognize your outstanding performance as Operations Team Lead.Certification of Apprechiation for Contribution on HP Innovation Day 2014HP Malaysia Global Delivery CenterIn recognition of your meaningful innovation participation, valuable contribution and establish HP as the world's leading information technology company. Test ScoresITIL&# Foundation Certificate in IT Service ManagementScore: PassedMicrosoft Certified ProfessionalScore: PassedITIL&# Intermediate Release Control and Validation (RCV)Score: 80% PassedITSM Foundation based on ISO IEC 20000Score: 80% PassedITIL&# Operational Support and Analysis (OSA)Score: PassedMyTRIZ Level 1 PractitionerScore: PassedSkillsITILIBM SPSS StatisticsSolarisIncident ManagementChange ManagementHP-UXAIXLinuxProblem ManagementConfiguration ManagementRelease ManagementCloud ComputingRed Hat LinuxData CenterWebSphere MQChange Metrics and...MS Excel PivotingHPSAMorpho-AFISAFISIT Service ManagementDMAICLean Six SigmaR ProgrammingQlickview BI DashboardTRIZClusterSolution ArchitectureService DeliveryIT OutsourcingDisaster RecoveryVirtualizationIBM AIXProject ManagementManagementEducationMaster of Business Administration (MBA), Bachelor of IT, , 2nd ClassSMK AndersonReading bookstravel around the worldOrganizations
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